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Privacy Policy

At Carol Bernice (“we,” “us,” or “our”), we are committed to protecting your privacy while helping you heal, grow, and step fully into your purpose. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [https://www.carolbernice.com](https://www.carolbernice.com), purchase our books or courses, or engage in our coaching services.

By using our site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including:

  •    Email address
  •   First name and last name
  •    Phone number
  •    Address, State, Province, ZIP/Postal code, City
  •    Billing and Credit Card Information (processed through secure third-party payment processors)

Usage Data: We may also collect information on how the Service is accessed and used. This includes your computer’s IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, and other diagnostic data.

2. Cookies and Tracking (Meta Pixel, Google Analytics, Targeted Ads)

To provide a personalized experience, understand how our website is used, and share resources with people who may benefit from our work, we use cookies and similar technologies (including pixels, SDKs, tags, and scripts). These technologies may collect information from your browser or device and may store or access information on your device.

2.1 What We Use

  • Cookies: Small files placed on your device that help the website function, remember preferences, and collect standard internet log information.
  • Meta (Facebook) Pixel: A tracking pixel that helps us measure ad performance (for example, whether someone who clicked an ad later signed up for a newsletter or purchased a course) and helps us show relevant ads to people who previously visited our site.
  • Google Analytics: A web analytics service that helps us understand how visitors interact with our site (for example, pages viewed, time spent, traffic sources, and general location based on IP address).

2.2 Information Collected Through Cookies/Pixels/Analytics

Depending on your device and settings, these tools may collect:

  •   IP address and approximate location (derived from IP)
  •   Device identifiers and browser information
  •   Pages viewed, links clicked, and actions taken on the site (such as viewing a sales page, starting checkout, or submitting a form)
  •   Referring/exit pages, timestamps, and usage patterns
  •   Advertising identifiers and cookie IDs used to recognize a browser or device over time

We do not use cookies/pixels to intentionally collect sensitive personal information.

2.3 How We Use This Data (Including Targeted Advertising and Remarketing)

We use cookies and tracking data to:

  •  Operate and improve the website, measure performance, and fix issues
  •  Understand which content, books, courses, and resources are most helpful
  •  Measure conversions and analytics (for example, whether a visitor signs up for a newsletter after visiting a page)
  • Deliver targeted advertising and remarketing:
  •  Show ads to people who have visited our website or engaged with our content (remarketing)
  •  Create audiences (including “custom audiences”) based on website visits or actions
  •  Create “lookalike”/similar audiences to reach people with similar interests
  •   Reduce irrelevant ads and improve ad relevance and frequency

2.4 Your Choices / How to Opt Out

You can control or limit cookies and tracking in several ways:

  • Cookie controls in your browser: Most browsers allow you to delete cookies and to block all or some cookies. If you block cookies, parts of our site may not function properly.
  •   Google Analytics opt-out: You can opt out of Google Analytics by installing Google’s browser add-on: https://tools.google.com/dlpage/gaoptout
  •    Google advertising controls: You can manage ad personalization through Google Ads Settings: https://adssettings.google.com/
  •   Meta (Facebook) ad preferences: You can adjust ad preferences in your Meta account settings: https://www.facebook.com/adpreferences/
  •     Industry opt-out tools: You can opt out of many interest-based ads through:
  •     Network Advertising Initiative (NAI): https://optout.networkadvertising.org/
  •     Digital Advertising Alliance (DAA): https://optout.aboutads.info/
  •     (EU/UK) Your Online Choices: https://www.youronlinechoices.com/

Opting out does not mean you will stop seeing ads; it means the ads you see may be less relevant. Some opt-outs are cookie-based, so clearing cookies may reset your preferences.

2.5 Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) setting. Because there is not a consistent industry standard for DNT signals, we do not respond to DNT browser signals in a uniform way.

 3. Use of Data

Carol Bernice uses the collected data for various purposes:

  • To provide and maintain our coaching services and courses.
  • To notify you about changes to our services or new book releases.
  • To allow you to participate in interactive features of our site.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our services.
  • To monitor the usage of our Service.
  • To detect, prevent, and address technical issues.
  • Marketing and Advertising: To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.

4. Disclosure of Data

We do not sell your personal data. We may disclose your personal data in the good faith belief that such action is necessary to:

  • Service Providers: We may employ third-party companies (e.g., payment processors like Stripe/PayPal, email marketing platforms like ConvertKit/Mailchimp, and hosting providers) to facilitate our Service.
  • Advertising and Analytics Partners: We may share information (including online identifiers and events collected via cookies/pixels) with advertising and analytics partners such as Meta and Google to measure ad performance, enable remarketing, and deliver interest-based advertising, subject to your choices described in Section 2.
  • Compliance with Laws: To comply with a legal obligation or protect against legal liability.
  • Third-Party Book Fulfillment: Please note that book purchases are fulfilled via third-party platforms (e.g., Amazon KDP). Their privacy policies govern the data shared during the checkout process on their platforms.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

  •   The right to access, update, or delete the information we have on you.
  •   The right of rectification (to have your information corrected).
  •   The right to object to our processing of your Personal Data.
  •   The right to withdraw consent at any time where we relied on your consent to process your personal information.
  •   The right to opt out of certain marketing/advertising processing where provided by applicable law. You can also use the opt-out options described in Section 2 for cookies, analytics, and interest-based advertising.

To exercise these rights, please contact us via the contact form on our website.

7. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us so we can remove that information.

8. Compliance with Advertising Platforms (Meta/Facebook and Google)

We use Meta and Google advertising and measurement tools in a way intended to comply with their applicable policies, including requirements related to transparency, lawful basis/consent where required, and user controls.

In particular:

  • Notice and transparency: We disclose in this Privacy Policy that we use cookies/pixels and may share online identifiers and event data with Meta and Google for analytics, conversion measurement, targeted advertising, and remarketing.
  • Consent where required: Where legally required (for example, in certain jurisdictions), we will obtain consent before setting non-essential cookies or using pixels for advertising/analytics.
  • No prohibited data sharing: We do not intentionally send sensitive categories of information to Meta or Google through pixels or tags. Please avoid entering sensitive personal information into form fields on our site that are not intended for that purpose.
  • User choices:We provide opt-out instructions and controls in Section 2, and we honor choices available through those mechanisms to the extent they are technically feasible.
  • Platform terms: Your interactions with Meta and Google are also governed by their respective terms and privacy policies.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.

10. Contact Us

If you have any questions about the privacy policy, please visit: www.Carolbernice.com and use our contact form